Refunds & Returns

Changed Your Mind?

If you are not fully satisfied with your purchase or no longer require your items for any reason then you may return your goods to us for a full refund (excluding original postage costs) within 28 days of you receiving them. All items must be returned to us in a brand new and totally unused condition. If the item has been used or opened then we will not accept the return under any circumstances. Upon receiving your goods back we will issue a refund to you by the method in which you paid. Please ensure that you contact us using the form on the 'Contact Us' page or by sending an email to orders@ukskunkworks.co.uk before sending anything back so we can create and log the return as well as provide you with any further information that may be needed in order to process it. All return postage costs must be paid by you (the buyer) and remains your responsibility until they reach us.

My Order Has Arrived Damaged

If your package arrives and any of the products are damaged this MUST be reported to us within 48 hours in order for us to be able to log a claim with our courier. Unfortunately we cannot process any claims for damages that are reported outside of this time-frame.

Photographic evidence will usually need to be provided of the damages which can be sent to us via email. On certain occasions we may need to get your goods returned to us in order to process the claim, should this be the case we will arrange a collection from your address at a time which suits you. 

Upon receipt of the evidence of damage or when we receive the items back to us we will send out your replacements free of charge.

My Seeds Did Not Germinate

As stated across our website, all of our seeds are strictly sold for novelty or souvenir purposes ONLY. It is currently against the law to germinate cannabis seeds in the UK without a license from the Home Office. We are therefore unable to provide refunds or replacements for seeds which have not germinated and will not be able to engage in any conversation relating to these matters. We hope you can understand our position here.